WTMemory does not create accounts, does not use cookies or tracking SDKs, and does not transmit your RAM, disk, process, or file data anywhere. Scanning and cleaning happen locally with standard macOS APIs and user permissions.
When you activate Pro, the app sends your license key and your Mac's device name to Dodo Payments license servers to verify the purchase. These requests happen during activation, periodic re-validation, and deactivation. Sparkle also contacts our update feed and downloads signed software updates. No file contents or usage data are included.
Preferences, trial/preview dates, exclusions and up to 100 recent action records are stored locally on your Mac. Activity can include item names and Trash locations; it is not uploaded to us.
Payments, receipts, GST/VAT invoices, and card data are processed by Dodo Payments, our Merchant of Record. Your card details never touch WTMemory or our servers. Dodo's own privacy policy applies to checkout - see dodopayments.com. Dodo emails your license key to the address you provide at checkout.
This site uses aggregate counters for page views, downloads, app updates, buy-button clicks and checkout return-page views. These counters do not store IP addresses, file paths or customer identities. Return-page views are not verified purchases. Your light/dark theme preference is saved in your browser's local storage. Cloudflare serves the website and may process request metadata under its own service policies. The site has no accounts, comments or cross-site tracking SDKs. If you contact support by email, we keep your message only as long as needed to resolve your request.
Since we store no personal data from the app, there is nothing to export or delete on our side. For purchase records held by Dodo Payments, contact Dodo or forward your request to us and we will route it. To deactivate a license from a lost or sold Mac, use the in-app Deactivate button or email support and we will free the slot.
WTMemory is a general system utility not directed at children under 13.
If this policy changes, the updated date above will change and material updates will be noted on the homepage. Continued use after changes means you accept the update.
STAGSTER LABS LLP - reach us on X: @saibharadwaj. For purchase, invoice, and refund questions, include your order email for fastest help.